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Subscription error

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(@stuikerd)
New Member
Joined: 3 months ago
Posts: 1
Topic starter  

One annoying bug is that I can't restore my purchase... Internal error, so when I approve troubling apps after the third I am asked to choose basic or premium plan, I cancel and start over with the same apps again.

I get alot of Null replacements, wanna join the WhatsApp group      Null

So when clicked it doesn't exist, I'm willing to give you guys the chance to be able to fix it or tell me what is it I do that causes this... I even whitelist the app in my adblocker...


   
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Chick3nh00k
(@sascha-roth)
Developer Admin
Joined: 2 years ago
Posts: 5
 

Hi stuikerd,

 

that sounds very annoying, did you submit us a logfile already in order to let us analyzing the issue. Also this "Null" issue sounds very bad. Log files you can send easily via Settings -> Send Feedback. You can contact us at any time, we want to help you and improve.

Thank you very much!

Andreasstrasse 20

67547 Worms
Germany


   
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(@miladz92)
New Member
Joined: 2 weeks ago
Posts: 1
 

Hi 

I am having an error after I scanned my mobile apps 

It is always asking me to subscribe, but I already subscribed!

Any fix?

 

Best

Milad

 

 


   
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Chick3nh00k
(@sascha-roth)
Developer Admin
Joined: 2 years ago
Posts: 5
 

@miladz92

Thank you for reaching out! We just released version 7.2.119 of our app, which addresses the subscription error you experienced. Please update your app to the latest version, and the issue should be resolved.

We apologize for any inconvenience this may have caused. If you continue to experience problems or have any other questions, feel free to let us know.

Thanks again for your patience!

Andreasstrasse 20

67547 Worms
Germany


   
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