FAQs

Our FAQ section is designed to answer common questions and provide guidance on using Android Exploits effectively.

Q1: Will Android Exploits update my phone to the latest software patch?

Answer: Android Exploits does not patch old software, but it can help prevent certain apps, files, or Wi-Fi networks from exploiting vulnerabilities. Additionally, it provides transparency by identifying these vulnerabilities.

Q2: How can I complete my purchase if it was canceled by Google?

Answer: If your purchase was canceled by Google, you can try completing it using a different payment method, such as a Google Play gift card. To redeem a gift card, open the Google Play app, tap on your profile icon in the top right, then select “Payments & Subscriptions,” and choose “Redeem Code.” Enter the gift card code, and once it’s redeemed, the balance will be available for purchases within the app.

External Sources

https://support.google.com/googleplay/answer/3422659?hl=en&co=GENIE.Platform%3DAndroid&oco=0

Q3: Does Android Exploits provide assistance with rooting devices?

Answer: No, Android Exploits does not offer support for rooting devices or managing firmware updates. Our app service includes enhanced security features and insights to help you monitor your device’s vulnerabilities and protect it more effectively.

Q4: Can Android Exploits detect if my device is rooted?

Answer: Yes, Android Exploits can scan your device to determine if it has been rooted, which may pose a security risk. Rooted devices are more vulnerable to certain types of attacks, so it’s helpful to know if this applies to your device.

Q5: Does Android Exploits automatically unroot my device?

Answer: No, Android Exploits only detects root status; it does not unroot your device. If you need assistance with unrooting, we recommend consulting a professional.

Q6: What should I do if my device is rooted?

Answer: If our app detects your device is rooted, we recommend additional security steps, such as verifying app permissions, keeping the device software updated, or, if needed, restoring factory settings.

Q7: What should I do if I encounter the E_REMOTE error during Wi-Fi scanning?

Answer: The error E_REMOTE during wifi scanning indicates that there was a server connection issue to the wifi exploit database, in general a rescan (simple swipe down) should solve the issue.

Q8: How can I manage overlay permissions to prevent adware on an Android device?

Answer:

  • 1. Check Permissions: Go to Settings > Apps > Special App Access > Display over other apps to see which apps have overlay permissions.
  • 2. Revoke Permissions: Disable permissions for untrusted apps.
  • 3. Uninstall Suspicious Apps: Remove apps causing adware issues.
  • 4. Use Security Tools: Scan for malware using trusted apps like Android Exploits.
  • 5. Update Regularly: Keep your device and apps updated for the latest security patches.

Q9: Can I export the log file from the Android Exploits app?

Answer: For security purposes, the Android Exploits app does not allow the export of unencrypted log files. While we understand the need for transparency, this measure is in place to protect sensitive information and prevent potential misuse. However, you can view the logs directly within the app through the in-app log viewer for detailed insights.

Q10: What OR-HDT-16 actually means?

Google Play’s risk-detection system has temporarily blocked purchases from your Google Payments profile because it saw something that looked “unusual” (new device, very large or repeated purchases, address/card mismatch, VPN use, recent refunds, etc.). When that happens the Play Store shows the generic OR-HDT-16 message and rejects every card you try—even perfectly good ones.

Step-by-step fixes you can try right now:

1 Check Google Payments for alerts    • On any browser visit payments.google.com → sign in → look for an ⚠ Alert / Verify banner at top-right.
• Follow the on-screen ID or card-verification steps. This is the quickest way to clear the hold if Google just needs a quick confirmation.

2 Match your billing address. Make sure the address on the card exactly matches the address saved in Google Payments → Payment methods → Edit. A ZIP-code or country mismatch is a common trigger for OR-HDT-16.

3 Remove & re-add the card. In Google Payments delete the card, restart the phone, then add the card again or add PayPal/Google Play balance and retry. Forces Google to re-tokenize the instrument.

4 Rule out device/network flags. Turn off any VPN, ad blocker, or private DNS.
• Switch between Wi-Fi and mobile data.
• Confirm date/time are set automatically. Location spoofing and time-zone mismatches can look suspicious to Play’s risk engine.

5 Clear Play Store & Services cache. Settings › Apps › Google Play Store › Storage › Clear Cache (repeat for Google Play Services). Then reboot.  Resets any stale billing tokens on the device.

6 Wait 24–48 h and retry. After fixing the above, leave the account alone for a day or two, then try a small test purchase. Google’s help page notes that some holds auto-expire after ~48 h.

7 Contact Google Play support. If the block persists, open Play Store › Profile ▶ Help & feedback ▶ Contact us (or use https://support.google.com/googleplay). Provide the screenshot and mention OR-HDT-16. For some users Google requests an ID or proof-of-card ownership before lifting the hold.

Why reinstalling the app (or switching cards) hasn’t helped
The lock sits on the Google Payments profile, not on the app or the individual card. Until that flag is cleared, every payment attempt from that account will fail in any app—even though other Google accounts on the same phone can pay normally.